Frequently Asked Questions

Q: Are your watches real and brand new?
A: Yes! All our watches are 100% real and completely new. We buy them from trusted international suppliers, so you always get a genuine, high-quality watch.

Q: Why are your prices so low?
A: We buy our watches in large quantities directly from global suppliers, which helps us get discounts on some models. Since we don’t use middlemen or pay high fees to online platforms, we save money. This allows us to sell our watches at lower prices than other stores.

Q: How do you ship the watches?
A: We provide free express shipping with DHL, including online tracking. You can follow your package’s journey, and it will arrive quickly and safely at your doorstep. Fast and reliable delivery at no extra cost!

Q: Do the watches come with a warranty?
A: Yes! Every watch comes with at least a one-year international warranty, and some brands offer even more. If your watch has any issues during the warranty period, you can take it to the nearest service centre listed in the warranty booklet or send it back to us for repairs. Even after the warranty ends, we still offer servicing at fair prices to keep your watch in great condition and make sure you stay happy with your purchase.